WPS Individual and Family Health Plan Customer

To reach customer service, please call the number on your WPS ID card.

WPS is here to help


WPS is changing how copays are applied in certain situations, beginning with services provided on or after Jan. 1, 2023. When a nurse practitioner or physician assistant is acting in a specialist role, we will apply the copay for specialists if it is different from that applied to primary care. This may result in a change in how your copay has been assigned in the past; however, this action is correct according to the customer’s benefit plan. Please contact our call center with any questions.

WPS is dedicated to top-quality coverage and friendly customer service you can depend on for fewer hassles.

Register for your online account, log in, and begin taking charge of your health coverage. Your account gives you easy access to your claims and information about your health plan.

Log in to your secure account anytime to:

  • Access your Explanations of Benefits (EOBs) and policy materials
  • Check your claims processing status
  • Find an in-network provider
  • Verify plan benefits
  • Check your deductible

Keep up with WPS communications

Want to make it easier to communicate with a case management nurse on programs available to you at no cost? Opt-in for text messaging from our case managers.


Is your doctor in your network?


JO20171
35999-100-2102