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Case Management that makes the journey easier.

Personalized. Proactive. Simplified.

Whether you’re managing an ongoing condition, recovering from an illness or helping employees navigate complex health needs—having the right support makes all the difference. Our Case Management team is here to connect members with licensed clinicians who can help guide them through their healthcare journey.

Choose the path that fits you to find out more.

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I’m a member.

Learn how Case Management works and how to get started.

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I’m an employer.

Learn how Case Management helps your employees and your organization.

Not sure if you have Case Management services?

Just call the customer care center number on your WPS ID card.

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We’re right here to help.

Call 800-333-5003 Monday–Friday, 8 a.m. to 4:30 p.m. CT

Email WPSHI.Case.Management@wpsic.com

Note: Do not include protected health information in your email.