Provider Resources



Help Desk Closures


In order to ensure high quality and consistency in the service we provide, our EDI lines are closed for training from 8:30 a.m. to 12:30 p.m. CT two Fridays each month. The July closure dates are scheduled for Friday, July 13, and Friday, July 20, 2018. Representatives handling calls for EDI will be unavailable during these closures.

WPS EDI will also be closed in observance of the following holidays:

  • New Year’s Day
  • Good Friday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving and the following day
  • Christmas

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