Provider Resources

Help Desk Closures

In order to ensure high quality and consistency in the service we provide, our EDI lines are closed for training from 8:30 a.m. to 12:30 p.m. CT two Fridays of the month. The March closure dates are scheduled for Friday, March 16, and Friday, March 23, 2018. Representatives handling calls for EDI will be unavailable during these closures.

WPS EDI will also be closed in observance of the following holidays:

  • New Year’s Day
  • Good Friday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving and the following day
  • Christmas

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