• Please refer to our Receiver and Payer ID codes document.

• Please review, complete, and submit our online form.

• Go to my.wpshealth.com/en/provider and click on Register.

Log in to your provider account, click on the Patient Eligibility link on the left navigation area, and then click the link for Patient Eligibility Search. Use the Patient Eligibility Search option to search for a customer using the customer number and date of birth OR the customer first name and/or last name and date of birth.

• Minimum of nine characters
• Maximum of 20 characters
• Must contain at least one uppercase character
• Must contain at least one lowercase character
• Must contain at least one number
• Must contain at least one of the following special characters (no other special characters are allowed):
  • – (dash)
  • $ (dollar sign)
  • # (pound)
  • & (ampersand)
  • _ (underscore)
  • % (percent)

• Please contact your MCO or CWA for authorization details
• The Authorization/Referrals tab in the dashboard does not apply to Family Care/CLTS providers
  • Please contact your MCO or CWA

• Questions regarding member/participant eligibility need to be directed to your MCO or CWA