As part of our commitment to provide you with better and more efficient services, our front-end EDI system is now upgraded.
EDI Gateway Outage Notice: 3/23/2019–3/24/2019
WPS Gateway Express and WPS Community Manager (E3) will be unavailable from 6 p.m. CT on Saturday, March 23, 2019, until noon on Sunday, March 24, 2019, so that we can complete system updates.
We appreciate your patience during this outage and look forward to providing continued system improvements to our trading partners.
NOTE: This outage does not impact the WPS Secure EDI website/SFTP server/File transfer system or Medicare EDI Gateway (MEG).
Enrollments for 837 EDI, 835 ERA, and EFT, as well as 270 batch/real-time, 276 batch/real-time, are now available! Currently 835 ERA enrollments for Medicare and TRICARE Overseas, 820, and 834 are still under construction.
Updates coming soon!
Attention TRICARE EAST Providers/Trading Partners:
If you are enrolled in Electronic Remittance Advice (ERA) for the TRICARE East Region, you have received an invalid ERA file dated 2-28-2019. Any ERA file name containing the date 20190228 and also “835prh” in the file name should not be processed by the trading partner.
The WPS Corporate Services–EDI department has a dedicated team whose primary function is to consult and serve providers regarding Electronic Data Interchange (EDI) use. Our team is experienced in dealing with a variety of provider specialties, billing services, and software vendors.
We continue to offer and improve our superior EDI software products based on our Trading Partners’ needs, as well as our supplemental EDI products, such as Electronic Remittance Advice (ERA), Electronic Funds Transfer (EFT), and real-time eligibility and claim status transactions
WPS Health Insurance has years of experience in EDI transaction processing. We provide EDI services to our Trading Partners for WPS Health Insurance, TRICARE East Region, TRICARE Overseas, TRICARE For Life, Medicare MAC J5 Parts A and B, MAC J8 Parts A and B, Arise Health Plan, Aspirus Arise, and the Department of Veterans Affairs (VAPC3) contracts.
We look forward to working closely with all of our Trading Partners to provide excellent EDI service and support today and into the future. Providers who are interested in becoming an EDI Trading Partner with WPS should contact our EDI team.